Certified Information Security Manager (CISM)Incident ManagementEasy
A CISO is developing a business continuity plan (BCP) for a critical business process that involves sensitive customer data. The BCP includes provisions for activating an alternate processing site. Which of the following is the MOST critical aspect to ensure during the activation of the alternate site, beyond technical functionality?
- AEnsuring all staff are assigned new, temporary email addresses.
- BVerifying that the alternate site has the latest aesthetic interior design.
- CProcuring additional, high-end ergonomic office furniture for all employees.
- DConfirming the availability of necessary human resources with appropriate skills and access to operate from the alternate site.
Show answer & explanationAnswer & explanation
Correct answer: D. Confirming the availability of necessary human resources with appropriate skills and access to operate from the alternate site.
Beyond technical functionality, the availability of trained personnel with the correct skills and access is paramount. Without the right people, even a fully functional alternate site and restored systems cannot effectively deliver the critical business process.
Why the other options are wrong
- A. Temporary email addresses may or may not be necessary, but it's not the most critical aspect for operational continuity.
- B. Aesthetic design is irrelevant to business continuity.
- C. Ergonomic furniture is a comfort item, not a critical component for BCP activation.
Human Factors in BCP
The consideration of human resource availability, skills, and welfare as integral components of a successful business continuity plan.
- Ensures that qualified personnel are available to perform critical functions.
- Includes plans for communication, transportation, and welfare of employees.
- Often overlooked but vital for effective recovery and resumption of operations.
Memory trick: People are the power behind the plan.