Microsoft 365 Certified: Administrator ExpertDeploy and manage a Microsoft 365 tenantMedium

A Microsoft 365 administrator is configuring a new tenant for a legal firm. The firm requires that all communications, including emails and Microsoft Teams chats, be retained for seven years for compliance purposes, even if users delete them. Which Microsoft 365 feature should the administrator implement to meet this requirement?

  1. AMicrosoft Defender for Cloud Apps
  2. BAzure AD Conditional Access
  3. CMicrosoft 365 retention policies
  4. DMicrosoft 365 sensitivity labels
Show answer & explanation

Correct answer: C. Microsoft 365 retention policies

Microsoft 365 retention policies are specifically designed to retain content for a specified period, regardless of user actions, to meet compliance and regulatory requirements.

Why the other options are wrong

  • A. Defender for Cloud Apps provides visibility and control over cloud apps, but does not directly manage content retention.
  • B. Conditional Access controls access to resources, not data retention.
  • D. Sensitivity labels classify and protect data, but do not enforce retention periods.

Microsoft 365 Retention Policies

Policies in Microsoft 365 that allow organizations to retain or delete content for a specified period to comply with business, legal, or regulatory requirements.

  • Applies to various content types: Exchange email, SharePoint, OneDrive, Teams chats.
  • Can retain content or delete it after a period, or both.
  • Content is held in an inaccessible location for end-users during retention.

Memory trick: Retention Policies: Keep it or trash it, by the rules.

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