Microsoft Security, Compliance, and Identity Fundamentals (SC-900)Describe the capabilities of Microsoft EntraHard

A growing startup uses Microsoft Entra ID and has many external contractors and temporary staff who require access to specific project-related resources for a limited duration. They need a solution to streamline the onboarding and offboarding of these external users and manage their access to groups, applications, and SharePoint Online sites through self-service and approval workflows. Which Microsoft Entra governance capability is ideal for this scenario?

  1. AMicrosoft Entra Entitlement Management
  2. BMicrosoft Entra B2B Collaboration
  3. CMicrosoft Entra PIM for Groups
  4. DMicrosoft Entra Conditional Access
Show answer & explanation

Correct answer: A. Microsoft Entra Entitlement Management

Microsoft Entra Entitlement Management is designed to manage identity and access lifecycle for external users and internal employees, providing self-service access requests, approval workflows, and time-limited access to groups, applications, and SharePoint sites through 'access packages'. This exactly matches the scenario's needs for external user onboarding/offboarding and access governance.

Why the other options are wrong

  • B. B2B Collaboration allows inviting external users, but Entitlement Management adds the robust access lifecycle, self-service, and approval workflows.
  • C. PIM for Groups manages just-in-time elevation for *privileged* group memberships, not general access lifecycle management for external users.
  • D. Conditional Access enforces policies at sign-in, but doesn't manage the access assignment lifecycle or self-service requests for external users.

Microsoft Entra Entitlement Management

A Microsoft Entra ID governance feature that enables organizations to manage identity and access lifecycle at scale by automating access requests, approvals, and provisioning.

  • Uses 'access packages' to bundle resources (groups, apps, SharePoint sites)
  • Supports self-service access requests with approval workflows
  • Automates time-limited access and access revocation
  • Ideal for managing external users (B2B guests) and project-based access

Memory trick: Entitlement Management gives guests tailor-made access packages.

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