DevNet Associate (DEVASC) v1.0Cisco Platforms and DevelopmentMedium
A developer is building a custom integration with Cisco Webex Teams to send automated notifications and create spaces based on events from an external monitoring system. Which type of Webex Teams integration object allows the external system to send messages to a specific Webex Teams space without requiring an interactive bot?
- AWebhooks
- BOutbound Integrations
- CBots
- DIncoming Webhooks
Show answer & explanationAnswer & explanation
Correct answer: D. Incoming Webhooks
Incoming Webhooks in Webex Teams provide a simple URL endpoint that external applications can use to POST messages directly into a specific space. This is ideal for one-way, automated notifications without needing to build a full bot.
Why the other options are wrong
- A. Webhooks are generally used to send events *from* Webex Teams *to* an external system.
- B. Outbound Integrations are a broader category, but 'Incoming Webhooks' is the precise term for this functionality.
- C. Bots are interactive and can send/receive messages, but an Incoming Webhook is simpler for one-way notifications.
Webex Teams Incoming Webhooks
An Incoming Webhook in Cisco Webex Teams is a mechanism for external applications to post messages to a specific Webex Teams space using a simple HTTP POST request to a unique URL, without needing to create a full bot.
- Provides a unique URL for each webhook.
- Supports JSON payload for message content.
- Ideal for automated, one-way notifications.
Memory trick: Incoming Webhooks make messages come IN easily.