NCLEX-PN® ExaminationCoordinated CareMedium

An LPN is caring for a client with a new colostomy. The client expresses anxiety about learning to care for it independently at home. Which of the following actions best demonstrates client advocacy by the LPN?

  1. ATelling the client not to worry, as the home health nurse will manage their care.
  2. BArranging a consultation with an ostomy nurse specialist to provide additional education and support.
  3. CProviding written instructions and a video demonstration for colostomy care.
  4. DAssuring the client that they will eventually get used to it.
Show answer & explanation

Correct answer: B. Arranging a consultation with an ostomy nurse specialist to provide additional education and support.

Client advocacy involves ensuring the client receives the best possible care and support to meet their needs. Arranging a consultation with a specialist provides expert, individualized education and emotional support, directly addressing the client's anxiety and promoting self-care.

Why the other options are wrong

  • A. This statement undermines the client's need for self-care education and falsely implies that a home health nurse will take over all responsibility indefinitely, which is not the goal of discharge planning.
  • C. While helpful, written instructions and a video may not be sufficient for a client with high anxiety who needs personalized teaching and reassurance from a specialist.
  • D. This is dismissive of the client's current anxiety and does not provide concrete support or education.

Client Advocacy

The act of speaking for or acting on behalf of a client to ensure their rights, needs, and preferences are respected and met within the healthcare system.

  • Empowers clients.
  • Ensures access to appropriate resources.
  • Protects client's best interests.

Memory trick: An 'ADVOCATE' 'ACTIVELY' 'ENSURES' the client's 'NEEDS' are met.

More Coordinated Care questions