CompTIA Tech+ (FC0-U71)Applications and SoftwareMedium

A user's Windows 10 computer is displaying frequent pop-up advertisements, even when no browser is open. The user also reports that their system startup is unusually slow. After reviewing running processes, the technician suspects a malicious program. Which type of malware is MOST likely causing these symptoms?

  1. AAdware
  2. BRootkit
  3. CRansomware
  4. DTrojan
Show answer & explanation

Correct answer: A. Adware

Adware is specifically designed to display unwanted advertisements (pop-ups, banners) and often installs itself to run at startup, consuming system resources and slowing down performance, even when a browser is not actively in use. This matches the described symptoms perfectly.

Why the other options are wrong

  • B. Rootkits hide their presence and often grant unauthorized access, but their primary symptom isn't pop-up ads.
  • C. Ransomware encrypts files and demands payment, which is a very different symptom.
  • D. Trojans disguise themselves as legitimate software and can have various malicious payloads, but 'frequent pop-up ads' and 'slow startup' are hallmark symptoms of adware.

Adware

Software that automatically displays unwanted advertisements, often in the form of pop-ups or banners, and can also collect user data for marketing purposes.

  • Displays unsolicited advertisements.
  • Can slow down system performance.
  • Often bundled with free software or installed without explicit consent.

Memory trick: Adware: Always Displaying Ads.

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