CNA Certification (Written Exam)Resident Rights and Legal/EthicalMedium
A resident frequently complains that their personal belongings, such as a favorite book and family photos, are missing from their room. The nurse aide should first:
- AHelp the resident search their room thoroughly for the missing items.
- BAccuse another resident or staff member of theft without investigation.
- CSuggest that the resident's family take all valuable items home for safekeeping.
- DTell the resident that they must be misplacing their items due to memory issues.
Show answer & explanationAnswer & explanation
Correct answer: A. Help the resident search their room thoroughly for the missing items.
The resident has the right to their personal possessions. The most appropriate first action is to help the resident search their room thoroughly. This respects their concern and attempts to resolve the issue directly and respectfully.
Why the other options are wrong
- B. Accusing others without any evidence is unprofessional and could lead to false accusations and conflict.
- C. While sometimes necessary for very valuable items, this should not be the first or only suggestion, and the resident has a right to keep personal items.
- D. Dismissing the resident's concerns or attributing it solely to memory issues is disrespectful and unhelpful.
Resident's Right to Personal Property
Residents have the right to keep and use their personal possessions, including clothing, furniture, and other items, as long as they do not infringe upon the rights of others or pose a safety hazard.
- Facilities must protect resident property.
- CNAs help residents manage their belongings.
- Report missing items to the nurse if not found.
Memory trick: Lost and found starts with a thorough look around.