CompTIA Project+ (PK0-005)Basics of IT and GovernanceMedium
A project involves upgrading the core network router for a small business. The business operates 24/7, and any downtime must be minimized. Before the upgrade, the project manager creates a detailed rollback plan, including steps to revert to the previous configuration and hardware if issues arise. Which change management principle is primarily being addressed by this action?
- ACommunication
- BRisk Mitigation
- CStakeholder Engagement
- DTraining
Show answer & explanationAnswer & explanation
Correct answer: B. Risk Mitigation
Creating a detailed rollback plan is a proactive measure to reduce the impact of potential failures during a change. This directly falls under risk mitigation, as it aims to lessen the severity of adverse outcomes.
Why the other options are wrong
- A. Communication involves informing stakeholders about the change, which is important but not the primary purpose of a rollback plan.
- C. Stakeholder engagement focuses on involving and managing expectations of those affected by the change.
- D. Training ensures users or staff are prepared for the new system, not for handling failures during the change itself.
Risk Mitigation
The process of planning and developing options and actions to enhance opportunities and reduce threats to project objectives.
- Aims to reduce the probability or impact of negative risks.
- Includes strategies like avoidance, transfer, and acceptance.
- Rollback plans are a common mitigation strategy for technical changes.
Memory trick: Change: talk to everyone, plan for problems, and make sure they know how to use it.