CompTIA Project+ (PK0-005)Tools and DocumentationHard
A project manager is overseeing a complex software integration project. During the execution phase, the team frequently encounters unexpected technical issues that require immediate attention and resolution. The project manager needs a formal way to track these issues, assign ownership for their resolution, and monitor their status until closure. Which project documentation tool is most suitable for this purpose?
- AChange control board minutes
- BRequirements traceability matrix
- CRisk register
- DIssue log
Show answer & explanationAnswer & explanation
Correct answer: D. Issue log
An issue log (or issue register) is specifically designed to formally document and track project issues that have already occurred. It helps in assigning ownership, monitoring resolution progress, and ensuring that issues are addressed in a timely manner.
Why the other options are wrong
- A. Change control board minutes document decisions made regarding change requests, not the tracking and resolution of operational issues.
- B. A requirements traceability matrix links requirements to design, development, and testing, not to the management of project issues.
- C. A risk register tracks potential future events (risks), not current problems that have already materialized (issues).
Issue Log
A project document used to record and track all identified project issues, including their description, impact, owner, status, and resolution plan, to ensure they are addressed systematically.
- Documents problems that have already occurred.
- Assigns ownership for issue resolution.
- Monitors status and tracks progress until closure.
- Distinct from a risk register, which tracks potential future events.
Memory trick: Issue Log solves problems, Risk Register warns, CCB decides, RTM links.