CompTIA Project+ (PK0-005)Basics of IT and GovernanceEasy
A software development team is adopting a new continuous integration/continuous delivery (CI/CD) pipeline. This change significantly alters their existing development, testing, and deployment workflows. To minimize disruption and ensure successful adoption, which formal document should the project manager prioritize creating and communicating to all stakeholders?
- AA detailed project budget report for the CI/CD tools.
- BA post-implementation review summary of the previous project.
- CA comprehensive change management plan outlining the transition steps.
- DA user acceptance testing (UAT) script for the new pipeline.
Show answer & explanationAnswer & explanation
Correct answer: C. A comprehensive change management plan outlining the transition steps.
The scenario describes a significant alteration to workflows, which is a classic change management challenge. A change management plan is specifically designed to address such transitions, minimize disruption, and facilitate stakeholder adoption of new processes or systems.
Why the other options are wrong
- A. Budget reports are financial, not directly for managing human-centric workflow changes.
- B. A post-implementation review looks backward; the need is to manage a future change.
- D. UAT scripts are for testing the technical functionality, not for managing the human aspect of change.
Change Management Plan
A formal document that outlines the strategy and tactics for managing the transition of individuals, teams, and organizations from a current state to a desired future state.
- Addresses resistance to change.
- Includes communication, training, and support strategies.
- Crucial for successful project adoption and benefits realization.
Memory trick: Change Management: Plan, Communicate, Support the Transition.