CompTIA Project+ (PK0-005)Tools and DocumentationEasy
A project team is struggling with clear communication regarding task ownership and decision-making authority. Team members are frequently duplicating efforts or waiting for direction, leading to delays. Which project management documentation tool should the project manager implement to resolve this issue?
- ABurndown chart
- BStakeholder register
- CRACI matrix
- DCommunication plan
Show answer & explanationAnswer & explanation
Correct answer: C. RACI matrix
A RACI matrix (Responsible, Accountable, Consulted, Informed) clearly defines who is responsible for completing a task, who is accountable for its completion, who needs to be consulted before a decision, and who needs to be informed afterward. This directly addresses issues of task ownership and decision-making clarity.
Why the other options are wrong
- A. A burndown chart tracks remaining work, not task ownership or decision-making.
- B. A stakeholder register identifies project stakeholders but doesn't define task responsibilities.
- D. A communication plan outlines how and when information will be shared, but not who is responsible or accountable for specific tasks.
RACI Matrix
A responsibility assignment matrix that maps out who is Responsible, Accountable, Consulted, and Informed for each task or deliverable in a project.
- R = Responsible (performs the task)
- A = Accountable (owns the task's completion, only one 'A' per task)
- C = Consulted (provides input)
- I = Informed (receives updates)
Memory trick: RACI: Responsibility Always Clarifies Involvement.