CompTIA PenTest+ (PT0-003)Attacks and ExploitsMedium

An attacker calls a company's help desk, impersonating a traveling executive who claims to be locked out, and convinces the technician to reset the executive's password over the phone. Which social engineering technique was used?

  1. AVishing
  2. BWhaling
  3. CTailgating
  4. DSmishing
Show answer & explanation

Correct answer: A. Vishing

Vishing (voice phishing) involves using a phone call to manipulate a target into divulging information or performing an action, exactly as described. Smishing uses SMS text messages, whaling is a phishing attack that specifically targets executives (the attacker here is impersonating one, not targeting one via email), and tailgating is a physical access technique.

Why the other options are wrong

  • B. Whaling refers to targeting an executive as the victim, typically via email, not impersonating one over the phone.
  • C. Tailgating involves physically following someone into a secured area.
  • D. Smishing relies on SMS/text messages, not phone calls.

Vishing

A social engineering technique that uses phone calls to trick a victim into revealing information or performing an unauthorized action.

  • Voice + phishing = Vishing
  • Often impersonates executives, IT, or vendors
  • Effective against help desks due to urgency and authority

Memory trick: 'Vishing = Voice fishing on the phone'

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