CompTIA Server+ (SK0-005)TroubleshootingEasy

A server administrator receives an alert that a critical Windows Server is experiencing extremely high disk I/O wait times, consistently above 90%, despite the CPU and memory utilization being well within normal limits. The server hosts several high-transaction databases. What is the MOST likely cause of this issue?

  1. ACPU throttling due to overheating
  2. BMemory leak in a database application
  3. CDisk subsystem bottleneck
  4. DInsufficient network bandwidth
Show answer & explanation

Correct answer: C. Disk subsystem bottleneck

High disk I/O wait times with normal CPU and memory utilization strongly indicate that the storage subsystem is the bottleneck. Database servers are particularly sensitive to disk performance due to frequent read/write operations.

Why the other options are wrong

  • A. CPU throttling would result in high CPU utilization or reduced processing power, which is not indicated here.
  • B. A memory leak would typically cause high memory utilization or swapping, not primarily high disk I/O wait times if CPU and memory are normal.
  • D. Insufficient network bandwidth would manifest as high network utilization or latency, not primarily high disk I/O wait times.

Disk I/O Bottleneck

A Disk I/O bottleneck occurs when the storage subsystem cannot process read/write requests fast enough, leading to high wait times and reduced application performance.

  • Characterized by high disk I/O wait times.
  • CPU and memory utilization often remain normal.
  • Common in database servers or applications with heavy disk access.
  • Can be resolved by faster disks (SSDs), RAID optimization, or increasing disk controllers.

Memory trick: Imagine a server like a highway; if one lane (disk) is jammed, everything slows down.

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