CompTIA Tech+ (FC0-U71)Applications and SoftwareEasy
A user is attempting to install a new application on their Windows computer but receives an error message stating, 'You do not have sufficient privileges to install this application.' What is the MOST appropriate action the technician should take to resolve this issue?
- ATemporarily disable the antivirus software.
- BRun the installer as an administrator.
- CReboot the computer in Safe Mode.
- DChange the file extension of the installer to .exe.
Show answer & explanationAnswer & explanation
Correct answer: B. Run the installer as an administrator.
The error message explicitly indicates a permissions issue. Running the installer as an administrator grants the necessary elevated privileges to perform the installation.
Why the other options are wrong
- A. Disabling antivirus is generally not recommended and would not resolve a privilege error.
- C. Safe Mode is for troubleshooting system stability or driver issues, not typically for resolving application installation privilege errors in normal operation.
- D. Changing a file extension is incorrect and would likely corrupt the installer or make it unexecutable.
Administrator Privileges
Elevated permissions within an operating system that allow a user to make system-wide changes, install software, and manage other user accounts.
- Required for many installation and configuration tasks.
- Accessed by right-clicking an executable and selecting 'Run as administrator'.
- Prompts for a password if the current user is not an administrator.
Memory trick: When an install fails, check who's in charge.