CompTIA A+ Core 2 (220-1202)Software TroubleshootingEasy
A user calls the help desk in a panic because a browser pop-up claims their computer is infected with 237 viruses and instructs them to call a toll-free number immediately to avoid losing all their data. What type of threat does this describe?
- ABrowser hijacker
- BRogue antivirus (scareware)
- CSpyware
- DRansomware
Show answer & explanationAnswer & explanation
Correct answer: B. Rogue antivirus (scareware)
Fake infection alerts pressuring the user to call a number or pay for 'cleanup' software are the hallmark of rogue antivirus/scareware, which relies on fear to trick users into paying or installing malware.
Why the other options are wrong
- A. A browser hijacker redirects searches, it doesn't display fake virus counts.
- C. Spyware covertly monitors activity without alerting the user.
- D. Ransomware encrypts files and demands payment, it does not fake a scan result.
Rogue Antivirus (Scareware)
Malware or a malicious webpage that displays fake security warnings to frighten users into paying for bogus software or calling a scam support line.
- Displays exaggerated 'infection' counts
- Pressures immediate action (call now, pay now)
- Never legitimate — close via Task Manager, don't call the number
Memory trick: Scareware screams scary numbers to steal your money