CompTIA A+ Core 2 (220-1202)Software TroubleshootingMedium

A desktop with a traditional 5400 RPM mechanical hard drive has become noticeably sluggish over several months, especially when opening large files. Task Manager shows normal CPU and RAM usage, and a full antivirus scan finds no malware. Which action is MOST likely to improve performance?

  1. ADisable Windows Search indexing
  2. BRun Optimize Drives to defragment the hard disk
  3. CRun Disk Cleanup to remove temporary files
  4. DIncrease the paging file size
Show answer & explanation

Correct answer: B. Run Optimize Drives to defragment the hard disk

On mechanical drives, file fragmentation scattered across the platters increases seek time, especially noticeable with large files; running Optimize Drives (defragmentation) consolidates fragments and restores read/write speed. Disk Cleanup only frees space and won't fix fragmentation-related slowness.

Why the other options are wrong

  • A. Disabling indexing could slightly reduce background load but won't fix the described symptom pattern.
  • C. Frees space but does not address fragmentation causing slow large-file access.
  • D. Paging file size affects virtual memory, not disk fragmentation performance.

Disk Defragmentation (Optimize Drives)

A maintenance process that reorganizes fragmented data on mechanical hard drives so related file pieces sit contiguously, improving read/write speed.

  • Only needed on HDDs, not SSDs
  • Windows tool: Optimize Drives
  • SSDs use TRIM instead of defrag

Memory trick: 'Defrag the Drag' on spinning disks.

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