CompTIA A+ Core 2 (220-1202)Software TroubleshootingHard

A technician runs 'bootrec /rebuildbcd' on a Windows workstation with a corrupted boot configuration, but the tool reports 'Total identified Windows installations: 0' even though Windows is clearly installed on the drive. Which command should the technician run FIRST to have the tool search all disks for compatible installations before rebuilding the BCD?

  1. Abootrec /scanos
  2. Bchkdsk /f
  3. Cbootrec /fixmbr
  4. Dbootrec /fixboot
Show answer & explanation

Correct answer: A. bootrec /scanos

bootrec /scanos scans all disks for Windows installations that are not currently listed in the BCD store, populating the list that /rebuildbcd relies on. Running /scanos before /rebuildbcd resolves the '0 installations found' error in many cases.

Why the other options are wrong

  • B. Checks disk for file system errors, unrelated to boot configuration detection.
  • C. Writes a compatible master boot record but does not scan for OS installations.
  • D. Writes a new boot sector, unrelated to detecting installations for the BCD.

bootrec /scanos

A Windows Recovery Environment command that scans all disks for Windows installations not currently listed in the Boot Configuration Data (BCD) store.

  • Run before /rebuildbcd if 0 installations are found
  • Part of the bootrec toolset
  • Doesn't modify boot sector or MBR itself

Memory trick: 'Scan before you Rebuild' — find it, then fix it.

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