CompTIA A+ Core 1 (220-1201)Virtualization and Cloud ComputingEasy

A small business subscribes to a fully hosted email and office productivity suite. The vendor manages all servers, storage, and application updates; users simply log in through a browser. Which cloud service model does this describe?

  1. AInfrastructure as a Service (IaaS)
  2. BDesktop as a Service (DaaS)
  3. CSoftware as a Service (SaaS)
  4. DPlatform as a Service (PaaS)
Show answer & explanation

Correct answer: C. Software as a Service (SaaS)

SaaS delivers fully functional applications over the internet, with the provider managing all underlying infrastructure, platform, and software maintenance.

Why the other options are wrong

  • A. IaaS provides raw compute, storage, and networking, not finished applications.
  • B. DaaS delivers virtual desktops, not office productivity software specifically.
  • D. PaaS provides a development platform, not end-user applications.

Software as a Service (SaaS)

A cloud model where the provider delivers a complete, ready-to-use application to end users over the internet.

  • Examples: Google Workspace, Microsoft 365, Salesforce
  • No infrastructure or platform management by the customer
  • Accessed via browser or thin client

Memory trick: SaaS = 'Software already Set up.'

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