CompTIA A+ Core 1 (220-1201)Mobile DevicesMedium
A company enrolls all corporate smartphones in an MDM platform. An employee's phone is later reported stolen. Which MDM feature should the administrator use FIRST to protect corporate data on the device?
- AEnable geofencing
- BRemote wipe
- CForce a password reset
- DPush a new configuration profile
Show answer & explanationAnswer & explanation
Correct answer: B. Remote wipe
When a device is stolen, the highest priority is to protect corporate data immediately. A remote wipe erases all data on the device, preventing unauthorized access to sensitive corporate information.
Why the other options are wrong
- A. Geofencing helps track location but does not stop data access on a stolen device.
- C. A password reset alone won't prevent access if the device is already unlocked or bypassed.
- D. Pushing a new profile does not address the immediate risk of data exposure on a stolen device.
MDM Remote Wipe
A Mobile Device Management feature that remotely erases data from a lost or stolen device to prevent unauthorized access.
- Can wipe entire device or just corporate container
- Triggered from MDM admin console
- Critical step in device loss/theft incident response
Memory trick: Stolen phone? Wipe it clean before thieves peek in.