California Cosmetology Written ExamClient Consultation and AnalysisMedium

A client arrives for a haircut and the cosmetologist notices small, contagious-looking circular bald patches with broken hair stubs on the scalp. What is the appropriate action?

  1. AApply an antifungal shampoo before starting the service
  2. BPerform the service but avoid touching the affected area directly
  3. CProceed with the haircut using disinfected shears only
  4. DRefuse service and refer the client to a physician
Show answer & explanation

Correct answer: D. Refuse service and refer the client to a physician

These are signs of tinea capitis (ringworm of the scalp), a contagious fungal infection. California regulations require licensees to refuse service for contagious scalp/skin disorders and refer the client to a physician for treatment.

Why the other options are wrong

  • A. Cosmetologists are not licensed to diagnose or treat medical conditions.
  • B. Partial service still risks contamination and is not an acceptable solution.
  • C. Proceeding risks spreading a contagious infection to the cosmetologist and other clients.

Refusal of Service for Contagious Conditions

California law requires cosmetologists to refuse service when a client shows signs of a contagious scalp or skin disorder and refer them to a physician.

  • Tinea capitis (ringworm) is fungal and contagious
  • Signs include circular bald patches with broken hairs
  • Cosmetologists cannot diagnose or treat disease
  • Service resumes only after physician clearance

Memory trick: Ring on the scalp = ring the doctor's bell.

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