California Cosmetology Written ExamEyelash and Eyebrow ServicesEasy

A client arrives for a scheduled eyelash extension appointment. The technician notices the client's eyes are red, swollen, and watery. What should the technician do?

  1. ADecline the service and refer the client to a physician
  2. BPerform a patch test first, then proceed with the service
  3. CUse only synthetic lashes instead of the requested mink lashes
  4. DApply the extensions using extra adhesive to compensate
Show answer & explanation

Correct answer: A. Decline the service and refer the client to a physician

Red, swollen, watery eyes suggest a possible eye infection such as conjunctivitis, which is a contraindication for eyelash extension services. The technician should decline service and refer the client for medical evaluation to protect both the client's eye health and prevent spreading infection.

Why the other options are wrong

  • B. A patch test addresses allergy risk, not an active eye infection.
  • C. Changing lash material does not address the underlying infection contraindication.
  • D. Proceeding with service risks worsening an infection and spreading contamination.

Eye Infection Contraindication

Active eye infections such as conjunctivitis (pink eye) are a contraindication for lash and brow services and require referral to a physician.

  • Signs include redness, swelling, discharge, watering
  • Service must be postponed until cleared by a doctor
  • Continuing service risks spreading infection and client injury

Memory trick: Red eye? Refer, don't adhere.

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