CNA Certification (Written Exam)Resident Rights and Legal/EthicalMedium
A nurse aide overhears another staff member refusing to answer a resident's call light because 'that resident is always demanding and speaks broken English.' This behavior is an example of:
- AAppropriate prioritization of care
- BA scope of practice issue only
- CDiscrimination, which violates the resident's rights
- DAcceptable time management
Show answer & explanationAnswer & explanation
Correct answer: C. Discrimination, which violates the resident's rights
Residents have the right to be free from discrimination based on race, ethnicity, language, or other personal characteristics. Refusing care based on a resident's accent or perceived demanding nature is discriminatory and violates resident rights.
Why the other options are wrong
- A. Prioritization must be based on clinical need, not bias.
- B. This goes beyond scope of practice; it is a rights violation.
- D. This is not time management; it is refusal based on prejudice.
Freedom from Discrimination
Residents have the right to receive care without discrimination based on race, ethnicity, religion, disability, or other protected characteristics.
- Discriminatory refusal of care violates resident rights
- Applies regardless of language or accent
- Staff must report discriminatory behavior observed
Memory trick: Care for all, no bias at all.